Shipping & Warranty

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How long will it take for an order to arrive?

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Orders are scheduled to arrive within 7 business days Domestic & 2-3  Weeks for International , depending on the destination. However there may be some unforeseen circumstances under which your order may take longer. Under such circumstances, we will notify you by E-mail.

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DUE TO THE CURRENT COVID-19 CRISIS orders may take longer than usual, please bear with us during these difficult times. 

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How can I track my order placed online?

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Once an order has shipped, you will receive an email from us with the tracking number information. You can track your order status online by visiting the Track Order page.  You can also email us care@technolifeindia.com for more information.

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What happens if I am not home when the package arrives?

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Our shipping partner will attempt to deliver the package three times before it is returned to us. Please provide your complete and accurate address including zip code and mobile number to ensure a seamless and quick delivery. 

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Could I ship products in one order to multiple addresses? 

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To ship to more than one address, please create separate orders.

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WARRANTY

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We invest a great deal of love and care in the making of each POWERUP product which is why we stand by our quality and extend a 3 months warranty on Mobile Cases, 1 Year Warranty on Laptop Bags, Sleeves, Stands, Mounts.

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Warranty is offered on all POWERUP products whether purchased from our website, any other online store or offline stores. However you are eligible for a refund only if the item has been purchased on POWERUP website (www.justpowerup.com). In case there is a quality issue with the product we shall replace it, even if it was purchased from any other portal. If for some reason, you are unsure of the product and you wish to exchange an item you have ordered, we will replace your order within the first year of purchase (from POWERUP website only).

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REFUND IS OFFERED ONLY FOR ORDERS PLACED ON POWERUP WEBSITE.

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How can I claim Warranty?

To claim your warranty, simply mail us your proof of purchase (invoice) along with photos or video of the problem faced with the product at care@technolifeindia.com.

Our customer care team will contact you within 3-4 business days and will guide you through the process of exchange and or returning the item.

However if you observe any damage in the packaging / products or the quantity or type/category is not as per the order booking, kindly inform the customer care executive immediately . We will replace it for you at the next earliest delivery time or day as per availability of the products and quantity you had ordered.